IRIS Radiology is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us through SMS or other means.

Cookies (Google Analytics)

This website uses Google Analytics, a web analytics service provided by Google, Inc.("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Information We Collect

We may collect the following types of personal information:

  • Contact Information: such as your name, email address, phone number, and organization.
  • Professional Details: such as your referring practice, institution, or radiology credentials.
  • Technical Information: such as your IP address, browser type, and usage data from our website.
  • Communication Data: including SMS communication logs, preferences, and consents.
We do not collect personal health information (PHI) through this website or SMS communication.

How do we process your information

We use the information we collect for the following purposes:

  • To communicate with referring physicians, radiologists, or institutional partners.
  • To send SMS messages you have consented to receive.
  • To manage our professional relationships and services.
  • To improve the functionality of our website.
  • To comply with legal or regulatory obligations.
SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.

When and With Whom Do We Share Your Personal Information

We do not share your phone number or SMS opt-in status with third parties or affiliate companies for marketing purposes.

We may share information in the following limited circumstances:

  • With service providers (such as our telecommunications provider) solely to enable communication.
  • When legally required (e.g., in response to a subpoena or court order).
  • In the event of a merger or business transfer, consistent with applicable privacy laws.


SMS Terms & Conditions

These terms apply to users who opt in to receive SMS communications from IRIS Radiology.

SMS for Consent Communication

The phone numbers collected through our SMS consent process are not shared with any third parties for marketing purposes.

Types of SMS Communications

By opting in, you may receive SMS messages related to:

  • Study notifications or inquiries (for radiologists)
  • Case status updates (for referring physicians)
  • Scheduling or coordination messages
Example:
"Hello Dr. Smith, the study for Patient X is ready for your review. Reply STOP to opt out of SMS messaging at any time."

Note: SMS messages are sent exclusively to healthcare professionals with an existing relationship with IRIS Radiology, such as contracted radiologists or referring physicians. No patient communications are conducted via SMS.

Message Frequency

Message frequency will vary based on your interaction with us, but you may receive up to 2 messages per week.

Messaging Fees

Message and data rates may apply based on your mobile carrier plan. Check with your provider for details.

Opt-In Method

You may opt in to SMS communications by:

  • Verbally over the phone or in person (e.g., “You can text me at 555-555-5555”).
  • Via email by requesting or agreeing to receive SMS communication.
  • By initiating SMS communication to any IRIS Radiology phone number.
All SMS communications are conversational and directly related to our professional services. We maintain records of opt-in consent for compliance purposes.

Opt-Out Instructions

To stop receiving SMS messages from IRIS Radiology:

  • Reply STOP to any message at any time.
  • To re-enable messages, reply START.
  • For help, reply HELP or contact us at (866) 674-9729.

Standard Messaging Disclosures

  • Message and data rates may apply. 2–5 messages per customer.
  • Standard messaging rates will be charged by your mobile service provider.
  • You can opt out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.
  • For assistance, text "HELP" to (866) 674-9729 or visit our Privacy Policy.



If you have any questions about our privacy policy or our use of information gathered through our website, please contact our Webmaster at webmaster@irisradiology.com.